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FAQ
The Ins And Outs of How We Do Business
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What are your hours of operation?We Are Open Monday - Friday 10am-6:30pm Saturday's Are Appointment Only We Are Closed On Sundays
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Do you have any discounts or special offers?We may have discounts and special offers from time to time. Please check our website or contact us for more information.
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How do I pay for the cleaning service?We accept cash, cashapp, venmo, checks and all major credit cards. Payment is due at the time of service.
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What kind of cleaning services do you offer?We offer both residential, commercial & student cleaning services. Our residential cleaning services include move-out cleaning, basic cleaning, deep cleaning, and regular maintenance cleaning. Our commercial cleaning services include office cleaning, bank cleaning, doctor's office cleaning, and more. We can customize a cleaning plan to meet the specific needs of your property.
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What is your cancellation policy?Our cancellation policy is stated on our website and we can also provide it upon request.
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How do I schedule a cleaning?You can schedule a cleaning by contacting us via phone or email. You can also schedule a cleaning directly on our website using our online booking form.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
We accept cash, check, venmo, credit card, & cash app
Cancellation Policy
At Sparkel & Shine Cleaning Service, we understand that sometimes plans change and you may need to cancel your scheduled cleaning. In order to provide the best service to all of our customers, we have a cancellation policy in place as follows:
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Cancellations made more than 24 hours before the scheduled cleaning will be fully refunded.
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Cancellations made within 24 hours of the scheduled cleaning will be charged a fee of 50% of the total cost of the cleaning.
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No-shows will be charged the full cost of the scheduled cleaning.
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In case of bad weather or other unforeseen circumstances, Sparkel & Shine reserves the right to cancel or reschedule a cleaning at any time.
We appreciate your understanding and cooperation with our cancellation policy. If you have any questions or concerns, please don't hesitate to contact us.
Satisfaction Guarantee
We will make sure our services meet every single need you as a customer have, & if you notice anything that was missed, we will come back the same day & take care of it.